Conveyancing Assistant

Based: Milton Keynes [MK14] Hours: Monday – Friday / 09:00 – 17:30
Salary: Dependent on Experience

Our client is a specialist conveyancing business regulated by the Council for Licensed Conveyancers. They are an independent, owner/managed business with legal teams based in their Milton Keynes office.

Unlike most law firms they choose to specialize in one area of work which means that our staff, systems and procedures are all designed around offering the absolute best conveyancing service for all our customers.

They are on the lookout for talented and enthusiastic people to join their team.

The role:
• To assist in providing support; answering queries either by ‘phone or email. Ensure all issues are logged and full documentation maintained
• To take ownership of problems and be proactive when dealing with issues, ensuring more complex matters are escalated in a timely manner
• Maintain a high degree of customer service for all queries and adhere to all service and management principles, to include appropriate and timely escalation of unresolved issues
• Build and maintain harmonious working relationships with colleagues, interact well and share knowledge with less experienced colleagues

We are excited to hear from you if:
• You have 1+ years’ experience of residential conveyancing
• You are able to pay close attention to detail
• You have strong organisational understanding
• You are able to withhold a professional demeanor
• You have strong problem solving skills
• You have good communication skills, both oral and written
• You have a friendly personality and good telephone manner
• You have basic IT skills suited to an office environment
• You have an enthusiasm to learn/improve skills
• You have GCSE English and Maths grades A – C

Key Duties and Responsibilities:
• Managing own email account
• Day to day management of sale files, escalating to the Conveyancer as and when necessary
• Assisting the Conveyancer with all purchase and other matters, escalating to the Conveyancer when necessary
• Diarising and chasing matters as necessary
• Provide professional telephone support to the team
• Preparing accounts echits for all receipts and payments
• Preparing files for exchange of contracts – for approval by the Conveyancer
• Preparing files for completion – for approval by the Conveyancer including necessary letters and accounts paperwork
• Dealing with completion of matters and preparing files for the post completion team
• Ensure all work is carried out in a professional, efficient and compliant manner
• Additionally, where Administration support is not available, some or all of the following may be required from time to time
• Incoming & Outgoing post collection/distribution where Administration support in unavailable
• Opening new matter files on business systems
• Assisting with initial administration work on matter files
• Taking customer card payments on account
• Issuing customer forms and assisting in their completion
• Applying for searches
• Using the Land Registry portal to obtain copy deeds
• Assisting with telephone answering where appropriate
• General Admin duties including post, printing, scanning and photocopying.
• Providing ad hoc support to the team when needed.• Issue regular milestone reports to clients and referrers
• Be aware of, and observe, all Compliance requirements ensuring issues are appropriately escalated without delay
• Sending terms of engagement and estimates of fees and disbursements
• Obtaining or checking Land Registry documents or title deeds as applicable
• Drafting or checking sales contracts and agreeing terms with the conveyancer acting for the other party to the transaction
• Collating and sending or checking supporting legal and financial documents;
• Exchanging contracts and completing the transaction
• Dealing with such financial aspects of a transaction as may be delegated to you ensuring adherence to accounts team procedures
• Perform any other duties appropriate to the role as may reasonably be required from time to time
• Every member of staff is expected to show respect to their colleagues and to adhere to the model of equality and dignity at work; they are also expected to work cooperatively and to support all teams with which they have contact in achieving the Company’s objectives

Skills Required

conveyancing, conveyancer, residential, residential conveyancing, problem solving, professional, admin, administration, Microsoft, IT skills, oral communication

Rate of Pay

£18,000.00 – £22,000.00 per year

Job ID – Conveyancing Assistant

  • Temporary
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